FAQs

Q: When does the warranty begin?

A: It begins the day you place your order.

 

Q: What isn’t covered by the warranty?

A: Purchases from unauthorized resellers, Improperly operated devices, Non quality-related issues, Free products.

 

Q: How do I claim the warranty?

A: Contact our customer service at sailoutwin@gmail.com, provide purchase platform and order ID, provide pictures to describe product issues.